Waxlog Privacy Policy

Updated October 2023

This policy describes how Waxlog Limited ("Waxlog," "we," "us") collects, uses, and protects your personal information when you visit www.waxlog.com (the “Site”) or use any associated applications, APIs, and services.

We are committed to ensuring that your privacy is protected and that we comply with data protection laws, including the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, share, store, and retain your personal information and describes your rights regarding this information.

1. Personal Information We Collect

We may collect and process the following personal information:

  • Contact Information: When you register or interact with our Site, you provide your email address.
  • Usage Data: We collect information on how you interact with our Site and its features. This may include pages viewed, click patterns, and session duration.
  • Analytics Data: If you have given consent, we collect analytics data to improve our services. This can include device information, IP addresses, account information, email address, and other usage metrics.

2. How We Collect Personal Information

We obtain personal information directly from you in the following ways:

  • Account Registration and Communication: You provide your email address when you register for an account, sign up for updates, or otherwise communicate with us.
  • Automatic Collection: We automatically collect certain data when you access and use the Site, such as usage data and analytics information, if permitted by your browser settings or your consent.

3. How We Use Your Personal Information

We use your personal information to:

  • Provide Services: Use your email address to manage your account and provide product updates, release announcements, and invitations.
  • Enhance Site Functionality and User Experience: Analyze user behavior and preferences to improve our Site and tailor features.
  • Comply with Legal Obligations: Use your information as required to comply with legal obligations, including responding to lawful requests and ensuring security.

If we process your data based on your consent, you may withdraw consent at any time by contacting us at info@waxlog.com.

4. Sharing Your Personal Information

We do not share your personal information with third parties, except in the following situations:

  • With Service Providers: We may share information with trusted third-party providers who assist in operating the Site, managing emails, and conducting analytics.
  • As Required by Law: We may disclose your information if required by law or to comply with legal processes.

5. How We Store and Secure Your Personal Information

Your personal information is securely stored and protected. We take appropriate measures to ensure that your data is kept safe from unauthorized access, alteration, or disclosure.

Retention Period: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to delete your information, you may request its removal as outlined in the “Your Rights” section below.

6. Your Rights and Choices

Under applicable data protection laws, you have rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information. Note that certain legal obligations may require us to retain certain data.
  • Data Portability: Where applicable, you have the right to receive a copy of your personal information in a structured, machine-readable format.
  • Objection and Restriction: You have the right to object to or restrict processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@waxlog.com. We may request verification of your identity before fulfilling your request.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by email. Please check this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@waxlog.com.